THOUGHTS
3 posts
Delivering really bad news or a difficult conversation?Don’t deliver a “sh💩t sandwich.” (This is more often called a “compliment sandwich”: sandwiching difficult information between two slices of good.) It’s a reasonable approach for giving constructive feedback or routine performance reviews: Here’s what’s gone well, here’s what you need to improve, and here’s the generally positive …
Psychologically safe working environments should include stress (meaning pressure to perform and grow). They shouldn’t be overly stressFUL (meaning an overload of nerves). Too much stress reduces productivity and becomes counter-productive. So how do we productively leverage stress? We take a lesson from great teachers! 👩🎓 Students don’t learn by doing easy work, and they …
One of my earliest supervisors berated us when things went wrong. I found myself constantly watching my back, afraid to make a mistake and get yelled at. Sure, there were benefits. I still think of her when I diligently follow up on my tasks. But she also taught me that trying unfamiliar things carried the …
