THOUGHTS
3 posts
“All change is harm.” 🧐🤯 My friend Caitlin Harper shared so many valuable insights on managing change in today’s Ways We Learn Podcast, but that one in particular keeps rolling around in my head. As in: even something seemingly good, like her example of free money, changes the status quo in (definitely) unpredictable and (possibly) …
Pro tip: you don’t know what other people are thinking. 😵💫 So find out! Have you ever thought an employee understood their task, but received a result very different from your vision? Or, after you completed part of a project, found out that your understanding of your client’s needs was different from theirs? 😠 Here’s …
Delivering really bad news or a difficult conversation?Don’t deliver a “sh💩t sandwich.” (This is more often called a “compliment sandwich”: sandwiching difficult information between two slices of good.) It’s a reasonable approach for giving constructive feedback or routine performance reviews: Here’s what’s gone well, here’s what you need to improve, and here’s the generally positive …
