THOUGHTS

Posts tagged feedback

1 post

Don’t deliver a “sh💩t sandwich”

Delivering really bad news or a difficult conversation?Don’t deliver a “sh💩t sandwich.” (This is more often called a “compliment sandwich”: sandwiching difficult information between two slices of good.) It’s a reasonable approach for giving constructive feedback or routine performance reviews: Here’s what’s gone well, here’s what you need to improve, and here’s the generally positive …