ABOUT
Hi. I’m Sean.I solve technology problems for humans.
I’m a learning scientist and a tech ally. In 20+ years working in classrooms, businesses, and households, I’ve seen plenty of people experience the stresses of digital life. I’ve developed an expertise in solving those stresses and easing the friction people feel with their technology.
I’d like to be Your Tech Ally.
Sean was very generous with his time, patient with my anxiety, and helped me to better understand a few things while also recovering my admin email! Sean, thank you for your swift and gracious support!
CREDENTIALS
Why I’m qualified.
I’ve led 1:1 laptop and Chromebook deployments at the school-district scale. I’ve built hiring and training systems for tech bootcamps and higher-ed programs. I’ve modernized Computer Science and Robotics curricula. I’ve trained instructors and managers across continents, and provided concierge-style technical support to private clients.
Along the way I’ve supported people of all technical backgrounds and abilities (which includes people just like you).
WHAT I’VE ACHIEVED
95% satisfaction ratings in highly demanding technical programs. An 800% enrollment increase in a Computer Science program I revitalized. And dramatically lower numbers of people throwing their computers out of their windows.
WHAT MAKES THIS DIFFERENT
Empathy isn’t a soft skill.It’s my most important skill.
Far too often, tech help is built around the technology. The tool gets the attention; the human is the obstacle. That’s the anxiety-and-frustration loop. There’s no room for that here.
I do the opposite. I start with the human, hear what they need and what’s not going right, and only then turn to the technology. Solving the problem is important, but even more important is leaving you feeling empowered in your digital world.
WHAT IT LOOKS LIKE
Do any of these sound familiar?
You started your business to do the work, not babysit its tech.I’ll help you streamline things.
You don’t know much about AI yet — and you’re a little embarrassed about that.I’ll get you going without judgment.
You’re overwhelmed by inefficiencies in your small medical practice.I’ll take it in, build the solution, and leave you feeling in control.
You’re just losing it because your computer DOESN’T WORK RIGHT.I’ll be there to hear you out and fix the problem.
Sean’s presentations are clear, concise, with the right amount of content, and built on strong scientific foundation. He’s a skillful and engaging presenter.
WHAT I BELIEVE
Five things you can hold me to.
- Being Your Tech Ally means knowing your frustration is OK.
- Being Your Tech Ally means understanding your needs AND fixing the tech.
- Being Your Tech Ally means showing you grace, especially when you’re stuck.
- Being Your Tech Ally means solving the whole problem, not patching the symptoms.
- Being Your Tech Ally means removing the friction between you and your digital world.
WANT MORE BEFORE YOU REACH OUT?
- My Thoughts page has posts, tips, and occasional wisdom.
- Or check my LinkedIn for my full professional history.