Terms and Conditions

Effective May 1, 2026

These are the terms that govern using this site and working with Your Tech Ally, LLC. They’re plain English on purpose — you should understand what you’re agreeing to. For how we collect and use your information, see our Privacy Policy.

When we sign an engagement agreement with you, that agreement may reference these Terms and Conditions and incorporate them by reference. The version of these terms in effect on the date the engagement agreement is signed is the version that applies to that engagement — later updates to this page won’t change the terms of an already-signed engagement.

Acceptance

Using yourtechally.net, contacting us, or hiring us for services means you agree to these terms. They apply to everyone who visits the site and to clients who engage us for paid work.

If any of this doesn’t work for you, please don’t use the site or engage our services.

What We Do (and Don’t Do)

Your Tech Ally, LLC offers consulting, training, tech support, and advisory services to small businesses, schools, and families. That includes AI strategy, workflow automation, change management, private practice optimization, and training system design.

What we’re not: a law firm, a financial advisor, a managed-IT provider in the enterprise sense, or a healthcare provider. Nothing on this site is legal, financial, or clinical advice. If you need a lawyer or an accountant, hire one.

We work as an independent contractor, not as your employee. We handle our own taxes and insurance, we can work for other clients while working for you, and nothing in our engagement creates an employment relationship or business partnership between us.

Engagement Terms

Paid work starts with a proposal or statement of work. That document describes the scope, timeline, and fees. We both agree to it before work begins.

Payment terms are set in each engagement. We invoice as agreed. Late payments may delay delivery.

For calls and consultations, 24-hour cancellation notice is appreciated when possible. For longer engagements, the proposal will spell out cancellation terms. Refunds are handled case by case. The goal is to make things right.

Client Materials and Confidentiality

What you share with us stays with us. We treat client information as confidential and don’t share it with third parties — with the exception of, and with your knowledge and permission, sharing portions of it with AI tools in a secure and private manner when this will enhance our work.

You own your materials. Files, data, systems, and documents you give us to work with remain yours. We can securely retain them after an engagement ends (in case we work together again in the future) or destroy them at that time if you prefer.

We may use general lessons, anonymized examples, or aggregate observations in writing, talks, or case studies. Unless we have your permission to mention you or your company by name, we will keep these takeaways confidential.

Intellectual Property

Everything on this site — text, design, and code — is owned by Your Tech Ally, LLC. Don’t reproduce or republish it without permission.

Work product we create for you as part of a paid engagement transfers to you upon full payment, unless the engagement agreement says otherwise. Until then, we retain ownership.

Conduct on This Site

Use this site for its intended purpose. Don’t scrape content, access it with automated tools, abuse our contact forms, or attempt to interfere with the site’s infrastructure.

When you contact us through the site, you’re consenting to receive a reply. That’s it — we don’t use your contact information for anything else without your permission.

This site may contain links to external websites. We include them for convenience. We don’t control them and aren’t responsible for what’s on them.

We don’t knowingly collect personal information from children under 13. And if you’re under 18, please use this site only with a parent or guardian’s permission.

Disclaimers

This site and our services are provided as-is. We make recommendations based on experience and judgment, and we work hard to get things right. But every situation is different. Following our advice doesn’t guarantee any specific outcome.

We make no warranties beyond what’s stated in a signed engagement agreement. Past results and client outcomes are shared as examples, not promises.

Limitation of Liability

Your Tech Ally’s total liability to you is capped at the fees you paid for the specific engagement in question. For site visitors who haven’t hired us, our total liability is zero.

We’re not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, lost data, business interruption, or loss of goodwill — even if we’ve been told that such damages are possible.

These limits don’t apply to: (a) liability for gross negligence, willful misconduct, or fraud; (b) either party’s indemnification obligations; (c) either party’s confidentiality obligations; (d) your obligation to pay fees that have come due; or (e) claims arising from third-party intellectual property infringement caused by deliverables we created. An engagement agreement may name the same carve-outs — the cap there always refers to the fees paid for that specific engagement.

Indemnification

You’ll indemnify us against third-party claims arising from your negligent or wrongful acts, including (but not limited to) misuse of the deliverables we create, claims that information you gave us to work with violated someone else’s rights, or harm caused by your decisions that you blame on our advice.

We’ll indemnify you against third-party claims arising from our negligent or wrongful acts, including (but not limited to) claims that the deliverables we created infringe a third party’s intellectual property rights — provided you tell us about the claim promptly and let us control the defense.

Neither of us indemnifies the other for issues caused by the other’s own negligence or for claims excluded by the limitation of liability above.

Force Majeure

If either of us can’t perform because of events outside our reasonable control — natural disasters, pandemics, government action, war, civil unrest, sustained internet or power outages, major SaaS or AI provider service failures, or similar events — that party’s obligations are suspended for the duration of the event. We’ll both make reasonable efforts to work around the event and resume promptly.

If a force majeure event continues for more than 60 days, either party may terminate the affected engagement with written notice. In that case, you owe us for work performed up to the termination date.

Dispute Resolution

If we disagree about something, we’ll first try to work it out directly, in good faith. If that doesn’t resolve it within 30 days, we’ll attempt mediation with a mutually agreed mediator before filing any lawsuit. The cost of mediation is split equally.

If mediation doesn’t resolve it, disputes will be brought in the state or federal courts located in Westchester County, New York, and both parties consent to the jurisdiction of those courts.

For engagements with total fees exceeding $50,000, the parties may agree in the engagement agreement to substitute binding arbitration in Westchester County, New York under the Commercial Arbitration Rules of the American Arbitration Association.

Governing Law

These Terms and Conditions and any engagement governed by them are governed by the laws of the State of New York, without regard to its choice-of-law principles.

General Provisions

Severability. If any part of these terms turns out to be unenforceable, the rest still applies; the unenforceable part should be read as narrowly as possible to make it enforceable, or removed if that’s not possible.

No waiver. If either of us doesn’t enforce a right under these terms, that doesn’t waive the right or prevent us from enforcing it later.

Counterparts and electronic signatures. Engagement agreements referencing these terms may be signed in counterparts; electronic signatures (DocuSign, Dropbox Sign, scanned/emailed signatures) are valid and binding.

Notices. Any notice to Your Tech Ally, LLC under these terms or any engagement governed by them should be sent by email to sean@yourtechally.net, with confirmation of receipt. Notices to you go to the email address listed in your engagement agreement.

Changes to These Terms

We may update these terms from time to time. When we do, the effective date at the top will reflect the change. Continued use of the site after an update means you accept the revised terms.

Contact

Questions about these terms? legal@yourtechally.net

Your Tech Ally, LLC
1333A North Ave #158
New Rochelle, NY 10804